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General Questions
Can I order a web site with my own layout, images and colors? top
Yes. You can order any web site style. We have more than 10 000 website templates to help you out. Additional charges may apply.
Can I change the layout for my selected template? top
The layout of your website can be changed to one of our FREE templates or your Custom template (* in case you ordered one) at any time.
REMEMBER! By changing your website layout you are going to lose all your created pages and changed information except listings and other information that are saved in your database.
If you have a custom designed template with the pages designed by our team and you have changed the layout. You lose all the pages and the additional charges will apply to re-build them again.
Do you have any options other than a custom-built website for a lower price? top
Yes. Our PORTAL system is the best solution for any budget. We are very flexible in this matter and we are happy if our clients are satisfied. Please do not hesitate to contact us to get more information. Also we can provide you with our wonderful FREE templates for your web site without any setup fee. * Monthly payments will apply.
How can I pay? top
You can pay by any credit card via PayPal, by regular or certified check. Other payment methods can be also arranged. Please do not hesitate to contact us for more information. More info can be found on our website.
How long does it take to develop a website? top
Usually our team will create a website in 2 weeks. Custom programming takes more time.
I use Portal FREE template. What are the main steps in creating a website? top
- create all dynamic pages
- create HTML pages with your content or with our default content.
- create listing pages
- link all pages to the front page template
Do I need to use some additional image software to resize my picture before uploading? top
Our program has a parfect Java-based software that can automatically change the image size without any quality loss. You can upload images directly from your digital camera and the system automatically fits them to a necessary size (thimbles and large view). You don't need any graphical software.
Can I change web page content, contact information, and add pages to my website? top
Yes. All your pages are self-manageable. You can change text, images, and photos on any page. You can also create a unlimited number of new pages.
Menu -> Website Builder -> Edit Pages
Will you create all the pages on my website using my text and images? top
No, unfortunately it is not included in the package. Our standard package includes creation for only 10 to 12 standard pages with our default text. You can modify this text later via our on-line HTML Editor (similar to MS WORD).
Custom page developing costs $25 per page with your ideas for layout, content and images.
Can I register/transfer my own domain name to my web site? top
Yes. You can register and transfer your own domain name from any Domain Registration Web site.
We recommend to use http://www.godaddy.com. ($8 for one year) or http://www.cira.ca/en/register.html for Canadian domain name (~$20 for one year).
If the registration process is too complicated or you don't have time for it. No Problem! We will register it for you. Remember that additional charges may apply. To read more about this service please log in to our website.
How many domains can I connect to my web site? top
You can setup a unlimited number of new domains and connect them to different web pages within your website.
The custom index pages can have individual META TAGS and content.
All of it can dramatically increase your web site search ability on the search engine.
Main left menu -> Miscellaneous -> Domains
Main TOP menu -> Miscellaneous options -> Domains
* Additional charges for domain setup may apply.
How will I get the information about my new clients from the web site? top
Your website includes many dynamic forms (applications) and regular contact forms. All the forms after the submition to the client go to your e-mail box. The relevant information from these forms will be:
- Included in your e-mail
Main left menu -> Messaging -> Settings
Main TOP menu -> Messaging Center -> Messages settings
- Saved in your Data Base
Main left menu -> Messaging -> Received messages
Main TOP menu -> Messaging Center -> Received messages
- Sent to your cell phone (message will come in 5 min. after a visitor get registered on your website). These are unique options, which can integrate your work and web site in real time.
Main left menu -> Messaging -> Setup wireless
Main TOP menu -> Messaging Center -> Setup wireless
Can I automatically send a Welcome or Thank You e-mail to my new customer who provided me with his contact information through my website? top
Yes. By default all your new potential clients will receive a Thank You e-mail from you. You can modify the content of these e-mails.
Main left menu -> Messaging -> Settings
Main TOP menu -> Messaging Center -> Messages settings
Can I get information in real time about my new website clients? top
Yes. You can setup your own wireless connection with the website. In this case a message including the new client's name and phone number will be sent to your cell phone in real time.
To properly setup the current feature please follow the links below:
Main left menu -> Messaging -> Setup wireless
Main TOP menu -> Messaging Center -> Setup wireless
Main left menu -> Messaging -> Settings
Main TOP menu -> Messaging Center -> Messages settings
Are the search engine optimizations and submitting included in the package? top
No. Portal generates most of the pages as regular HTML pages. HTML pages are easy readable by any search engine. Our Portal includes a marketing section that you can read more about it. Using this section you can edit META TAGS for each individual page and make corrections in the page content. You can create additional pages with special content and meta tags.
Portal gives you a perfect tool for your web site optimization, but we can't give you any promises about your web site positions.
Inside the Marketing section you can find a lot of information about optimization and submitting.
Can I have my own e-mail account? top
Yes. Each domain in our system can have POP e-mail accounts and unlimited forwarding accounts.
The number of your available e-mail accounts and available space are depend on your package. If you do not know your package please do not hesitate to contact us.
How can I connect my cell phone to my website? top
Main left menu -> Messaging -> Setup wireless
Main TOP menu -> Messaging Center -> Setup wireless
- Click "Enable wireless service"
- Select your wireless provider *
- Enter your cell phone number
- Click 'Save" button
* If you can't find your wireless provider in our list please contact us and we will setup your connection.
What messages come to the "Received messages" page? top
Main left menu -> Messaging -> Received messages
Main TOP menu -> Messaging Center -> Received messages
"Received messages" list includes all messages, which were sent by the visitors who registered, made a purchase or filled in any of your dynamic forms on the website. You can read, print, sort, or delete these massages.
Website Builder
Can I change images, text and color on selected template? top
Yes. You can send or upload by one of our tools all the information and data you need for your website and we will customize your selected template for no additional price.
Can I change layout for selected template? top
The layout of your website can be changed to one of our FREE templates or your Custom template (* in case you have ordered one) at any time.
REMEMBER! By changing your website layout you are going to lose all created pages and changed information except listings and other information that are saved in your database.
If you have a custom designed template with the pages designed by our team and you have changed the layout. You lose all the pages and the additional charges will apply to re-build them again.
I use Portal FREE template. What are the main steps in creating a website? top
- create all dynamic pages
- create HTML pages with your content or with our default content.
- create listing pages
- link all pages to the front page template
How can I setup or change my FREE template? top
Main left menu -> Website builder -> Free templates
Main TOP menu -> Website builder -> Free templates
- Select new template by clicking button below the template preview picture
- Enter your administrative password to confirm your identity
- Click 'OK'
REMEMBER! By changing your website layout you are going to lose all created pages and changed information except listings and other information that are saved in your database.
If you have a custom designed template with the pages designed by our team and you have changed the layout. You lose all the pages and the additional charges will apply to re-build them again.
How can I add a new page to my website? top
Main left menu -> Website builder -> Edit pages
Main TOP menu -> Website builder -> Edit Website pages
- Click "Add" button on the bottom of page
- Enter new page name in the top text field
- Select type of the page you need
- Click "Save" button at the bottom of the page
How can I edit my website pages? top
Main left menu -> Website builder -> Edit pages
Main TOP menu -> Website builder -> Edit Website pages
- Select the page name to edit
- Make changes with our HTML EDITOR, switch into FULL SCREEN mode for your convenience
- Click "Save" button at the bottom of the page or a small "FLOPPY DISK" icon in the editor to save.
I have a lot of pages on my website. Can I sort it in my Web page listings? top
Yes.
Main left menu -> Website builder -> Edit pages
Main TOP menu -> Website builder -> Edit Website pages
You see header of the table. Click on the column title to re-sort the pages.
How can I add dynamic pages to my website? top
Main left menu -> Website builder -> Edit pages
Main TOP menu -> Website builder -> Edit Website pages
You can change the type of the page at any time in future. These types of pages consist dynami forms and applications.
- Click "Add" button on the bottom of page
- Enter new page name in the top text field
- Select type of the page to "Dynamic" and choose the page you need
- Click "Save" button at the bottom of the page
* Dynamic page cannot be edited.
How can I add my custom listing page? top
First you have to create a new page which include this listing (Let's say you have already saved your custom listing or quiry...read property listing section)
Main left menu -> Website builder -> Edit pages
Main TOP menu -> Website builder -> Edit Website pages
- Click "Add" button on the bottom of page
- Enter new page name in the top text field
- Select type of the page to "Property listing" or "Item Listing" and choose a desired listing from the list
- Click "Save" button at the bottom of the page
The page is done, now we have to link this page (listing) with the button on your website.
Main left menu -> Website builder -> Edit buttons
Main TOP menu -> Website builder -> Edit buttons & links
- You will see small "notepad" icon beside each link or button that can be changed
- Click on this icon or click on a graphical button to connect it to a new link
- Select just created page (listing), which you want to connect to this button by clicking on the page name.
How can I link my pages to a website? top
Main left menu -> Website builder -> Edit buttons
Main TOP menu -> Website builder -> Edit buttons & links
- You will see small "notepad" icon beside each link or button that can be changed
- Click on this icon or click on a graphical button to connect it to a new link
- Select page, which you want to connect to this button by clicking on the page name.
Can I change buttons and links names on my website? top
Yes.
Main left menu -> Website builder -> Edit buttons
Main TOP menu -> Website builder -> Edit buttons & links
- You will see small "notepad" icon beside each link or button that can be changed
- Click on this icon to change the title
- Enter a new title
- Click "Save" button at the bottom of the page or click on the link you wish this button or link to be connected to.
* Names of the buttons cannot be changed on a graphical buttons.
Can I insert my company logo on my FREE template? top
Yes. You can upload any logo to your website or select logo from our library.
Main left menu -> Website builder -> Edit buttons
Main TOP menu -> Website builder -> Edit buttons & links
- Click on the red bordered square icon at the top of your template
- Upload logo or select from our library
- Click "Set logo" button
- You will still see red bordered square icon after the logo is uploaded. Don't worry, just go to your preview your website to see the changes.
* This feature is not available for some templates
Can I change the background color on my website? top
Yes. You can change website background using any custom color or image texture from our library.
Main left menu -> Website builder -> Background
Main TOP menu -> Website builder -> Website background
- Select color or texture for background
- Click "Save" button on the bottom of page
- Enter your cell phone number
- You can change this background at any time
Web site marketing
How can I optimize my web site????top
7 steps before your web site will go live.
- Creating your best keyword phrase selections for your business
- Select very important and good search ability keyword phases.
You can check selected keywords with http://www.marketleap.com/help/seo101/keywordmarket.htm.
- Sort your keyword phases by the pages of your web site. No more than 6-10 phases per page.
- Modify and integrate the page content of each page with selected keyword phases.
- Using VSB Meta Tags editor enter all keyword phrases and descriptions on each page. Go to meta tags editor.
Main menu -> Website Builder -> Meta Tag Editor
- Manually submit your web site to major search engines.* (See list of search engines)
- Automatically submit your web site to all other search engines and directories.*
(See list of FREE and FEE web site submission services)
*After submitting your web site, it will be visible from search engine in 1-3 months.
What is difference between VSB web sites and other web sites????top
- 90% of all your pages are simple HTML pages with opened and easily readable links to other HTML pages.
- Any page from your web site has a self-management content and meta tags
- You can setup additional domains and connect it to some optimized pages
- You can create mirror pages that will be well read by search engines
- You can create additional web sites inside your main web site and submit it to search engine. All additional web sites will be integrated with your main web site. You can use FREE templates or order custom web sites for additional sites. These additional web sites can dramatically increase your web site popularity on any search engine.
- VSB portal has a special Search Engine spider statistics which can help advanced users update their web site Meta tags.
What is dangerous for your web site on the Search Engine????top
You have to be very careful with the Google search engine. First, with our experiences Google will give you 80-90% of all traffic. Second, Google is dramatically growing and modifying search algorithms every month. This means nobody can guarantee your web site to be in the same position every month. What is bad for Google?
- Have wrong links on pages
- Use same keywords and descriptions for each page
- Use FLASH for more than 60% of front page
- Use not visible links on the pages (JavaScript, FLASH)
- Create web site with some on-line systems which do not obey main rules generating your web site. These systems generate pages with very similar design, content and web page names. Google can recognize all sites from these systems like SPAM and move all web sites to bottom of the listing.
This Google filter is named "Florida filter" it was started at the end of 2003. A lot of big companies lost business after this filter was introduced. Read more: http://www.markcarey.com/discuss-seo-after-the-google-florida-update.html
Can I immediately start my Business with my web site????top
Yes.
- You can print advertising and add your web site URL to existing advertising in any Data base or magazines.
- You can use "Pay Per Click" Internet programs to start web business immediately.
- You can add some of your product to E-BAY web site. These products will work like your additional advertising.
- You can start e-mail marketing by sending mass mails (is not legal on US)
- You can start to advertise and send information about your product to news groups on the internet. (see list of news groups)
What is the "Pay Per Click" program????top
Google and Overture is the major and most effective "Pay Per Click" websites. With our experience Google can give you 80-90% new visitors and Overture 10-18%.
You can start with this program immediately by opening a account on it. Your web site link will be visible from a "sponsored" search result. You have to pay for each click from these links.
How much will a "Pay Per Click" program cost me????top
With our experiences "Pay Per Click" programs are not recommended if you sell inexpensive products or services. What is bad about these programs?
- 60-70% of all clicks are fraud
- You have to pay 40-70% of your income for clicks
- Managing "Pay Per Click" accounts takes a lot of time
Which Search engine is most popular????top
American
- Google
- MSN
- Altavista
- Yahoo
- Hotbot
- AOL NetFind
- InfoSeek
- Excite
- Lycos
- Magellan
Canadian (english)
- Google.ca
- Altavista Canada
- Yahoo! Canada
- Canada Search Engine
- Maple Square
- AOL Canada Netfind
French
- Google.fr
- Toile du Quebec
- Nomade
- Carrefour.net
- Yahoo! France
- Francite
- Lokace
- Ecila
- Infoseek
- Lycos France
- Excite France
- CCE Fortune 1000
How I can check my web site position on the most popular search engine????top
Go to http://www.marketleap.com
Where can I automatically submit my web site????top
http://www.addme.com - for submitting your store to 25 of the most popular search engines for free using a single form.
http://www.scrubtheweb.com/abs/meta-check.html - for submitting your store to 28 search engines. Free
http://www.submitit.com - for $59 USD per year, you can reference and position your site in a variety of search engines using a product developed by Microsoft.
http://www.submitshack.com - for submitting your site to 400 search engines for free using a single form. Registration required.
http://www.searchenginesnow.com - MSN Web Site Search Engine Advertising
http://www.submission-pro.com - Get first-page ranks on Yahoo, MSN, Alta Vista and 27 more.
http://www.website-submission.com - Expert MSN search engine submission by professionals.
Why do I need manual submission????top
Popular search engines like Google, MSN, Alta-Vista. All sites submitted with any program have lover rates. Don't pay money to any company for submissing.
How can I submit my web site manually????top
Some search engines have FREE options for submitting. Other engines make you pay.
Google http://www.google.ca/addurl/?hl=en&continue=/addurl
MSN http://www.website-submission.com/
Alta Vista http://www.altavista.com/addurl/default
Yahoo http://search.yahoo.com/info/submit.html
Hot Bot http://insite.lycos.com/
What is Meta tags keywords and descriptions mean????top
VSB allows you to add and maintain your web pages description and keywords.
What is a web page description? A web pages description is a sentence (under 25 words) that describes what that particular page is about.
What is a keyword on a web page? When someone is searching for something specific on the Internet, they enter a word or phrase that defines what they are looking for into the search engine they are using (i.e. Google, Yahoo, Lycos, Alta Vista etc.). If the 'keyword' they entered is in your web pages 'keywords' list, then your site will become available for them to view through the search engine. Keywords are available to be added to each page of your site, so that you can have your web site appear in the search engines list of pages multiple times. If the page title on one page doesn't catch the potential customers interest, maybe another one will.
Why do I need to insert different keywords and descriptions to all my pages????top
80- 95 % of all web sites that have Meta tags only on the Front page and the same Meta tags on all the other pages. You can do the same thing if you entered keywords and descriptions only for the front page. VSB automatically copies this info to all the other pages. But we are recommend to spend some time and enter different keywords for each page.
With VSB systems each and every web page you build can be registered with different search engines as a separate web site. This means that if for some reason one of your pages is not getting the search engine ranking you would like, one of the other pages may. This also means that you could have two or three smaller websites all using the same VSB system.
How should I build my on-line business to maximize my sales????top
Now that your store is online, what can you do to attract potential buyers? How can you build a relationship of trust with your customers so that they will feel confident buying from you? What can you do to avoid misunderstandings between you and your customers?
Here's a list of tips we've prepared on how to maximize your sales and minimize potential problems with your customers.
- Look professional.
Convincing customers to buy your products solely on the basis of how your Web site looks is a daunting task. If your site looks like an amateur design, it will scare potential buyers away. They probably won't buy anything from sites with grammar or spelling mistakes, or sites where important information is submerged with flashy images and garish colors.
Keep in mind that your job is to inspire a potential buyer's confidence and convince them that it is safe, easy, and more convenient to buy something on your Web site.
Of course, there is no direct link between the quality of your site and the quality of your products. A company can have the greatest Web site in the world but still sell unappealing products. Generally, though, there is a link between a company's image and the quality of its products-a link your visitors will make. If you can't put together an attractive, user-friendly Website, your customers will probably doubt your company's ability to deliver the goods.
So take the time to correct all the grammar and spelling mistakes, call on graphic design specialists to give your site a professional appearance, and don't hesitate to compare your site with those run by your competitors.
- Focus on Customer Service
As we said earlier, many people who visit your site will probably find it strange buying over the Internet. Although e-commerce is becoming increasingly popular, people have their doubts, which is why it's vital to reassure them. For example, if offering outstanding customer service is your priority, mention it on your Website.
If you've tried buying something online, you'll understand how your customers feel. They're asking themselves "Who are these people? Have they received my order? Are they going to send me what I asked for? When? How will it be shipped?" and so on.
That's why it is essential that you answer all these questions, and more. Explain your refund policy, how orders are shipped, and how long delivery may take. Give a phone number for suggestions or complaints, send an email confirming receipt of an order, etc. By doing all this, you will show visitors-and potential buyers-that their satisfaction is one of your priorities and that they can trust you.
- Make sure you take adequate measures to prevent fraud.
For example, if you ship expensive items, be sure to use a service that provides written proof of delivery (like Priority Courier, Xpresspost or Skypack). There will always be customers who claim their package never arrived. And, unfortunately, packages do sometimes get lost or stolen. Since you must generally assume the cost of such losses, it is best to keep these expenses to a minimum.
E-SHOP also offers the InternetSecure, PayPal, LinkPoint, WDDX technology, which allows you to check customer credit card numbers instantaneously. That way, you can be sure that the credit card number is valid. Plus, the funds are transferred directly from the customer's bank account to yours.
- Remember to provide accurate product information.
Make sure your customers know what they are buying before they place an order. If you sell books, indicate how many pages they have. If you sell videos, give the running times. If you sell food, give the quantities. In short, don't surprise your customers. The more they know about your products, the less likely they will be disappointed, and the less likely they are to return them.
- Make sure that orders are shipped as quickly as possible.
Internet users are accustomed to getting their orders in a few days, not 4 to 6 weeks. If you have to charge extra for faster delivery, give customers a choice of several shipping methods, including those that cost less but take longer.
- Even though your marketplace is virtual, stay "real" and keep yourself easy to reach.
Make it easy for your customers to ask questions by keeping your contact information readily accessible and mentioning the name of the contact person. Don't hesitate to use a toll-free number for foreign customers.
- When a customer sends you an email message, make sure you answer it as quickly as possible.
If at all possible, try to answer customer email messages within one working day. It's a great way to show them that you take their satisfaction to heart. Anything you do to enhance your real presence and be closer to your customers will have a positive effect on your company's image.
Where can I find list of News group listings????top
Art and Craft
Craftsantiques
alt.art
alt.art.marketplace
alt.artcom
alt.arts
alt.support.artists-way
alt.crafts.professionnal
rec.crafts
rec.crafts.marketplace
rec.crafts.misc
Craft and Hobbies
Craft ring
Awesome Art & Artists
Dargate
Artsus
Gifts and flowers
Gifts and collectibles Webring
The Gift Idea Webring
The Gift Online Shop
DVD and video
alt.video.dvd
rec.video.dvd.marketplace
rec.video.dvd.misc
rec.video.dvd.title
alt.marketplace.videotapes
Les DVD en Francais
Games and toys
3dfx.games.titles
rec.games.board.marketplace
rec.games.video.marketplace
dungeon.forsale
Collectible Toy Webring
Toy Collector Ring
Toy Link Internet Connection
Books
alt.marketplace.books
alt.marketplace.books.sf
alt.marketplace.books-on-tape
Ring of the books
EworldAuction
Cadaverbooks.com
Comicexchange.net
Fashion and beauty
alt.fashion
Food and beverages
atl.food
alt.fosale.nutrition
rec.food.cooking
ec.food.recipes
relcom.commerce.food
Winebid
Baby product
Babies Online's Everything But The Baby
Babytrader
Travel
alt.travel.marketplace
rec.travel.marketplace
rec.outdoors.marketplace
rec.skiing.marketplace
Travel ring
Travel industry webring
Office and accessory
Auction-warehouse
Commerce
alt.anything
alt.america.online
alt.business
alt.business.home
alt.business.misc
atl.ecommerce
alt.e-mail.lists
alt.internet.commerce
alt.internet.services
aol.commerce
aol.commerce.general
aol.commerce.misc.ads
ott.business.ads
business.misc
market.internet.free
misc.entrepreneurs
misc.misc
Electronics
alt.home-theater.marketplace
misc.industry.electronics.marketplace
BidHit
Computers
alt.ads.forsale.computers
alt.computer
aol.commerce.computer.forsale
aol.computer
aol.computers
ba.market.computers
ba.market.computer
ba.marketplace.computers
biz.marketplace.computers
biz.marketplace.services.computers
comp.forsale.computer
comp.forsale.computers
misc.computers.forsale
misc.forsale.computer
The Computer Ring
Canadaauction
Auction-it
Ucebidmaster
Messaging Center
Can I have my own e-mail account? top
Yes. Each domain in our system can have POP e-mail accounts and unlimited forwarding accounts.
The number of your available e-mail accounts and available space are depend on your package. If you do not know your package please do not hesitate to contact us.
How can I read/send my e-mails? top
You can use the following way to manage your e-mails:
- From Portal administrator
- From web site
- From Outlook Express or any other mail program
How can I setup my domains and e-mails? top
Coming Soon...
Can I send newsletters to my agents or/and clients? top
Yes. You can create (or order) a nice-looking HTML newsletter and send it to your clients or agents from your own data base.
Can I track my newsletter? top
Yes. Our unique mail statistics gives you a possibility to check which of your addressees read your newsletter and visited your web site (after reading).
Can I automatically send Welcome or Thank You e-mail to my new customer who provided me with his contact information through my website? top
Yes. By default all your new potential clients will receive Thank You e-mail from you. You can modify content of these e-mails.
Main left menu -> Messaging -> Settings
Main TOP menu -> Messaging Center -> Messages settings
How can I edit the text of an e-mail, which will be sent to my clients automatically? top
Main left menu -> Messaging -> Settings
Main TOP menu -> Messaging Center -> Messages settings
- Click on the message type to edit
- Click "Send Test" to check the way your e-mail looks
- Click "Save" button
Can I personalize e-mails which will be sent to my clients automatically? top
Main left menu -> Messaging -> Settings
Main TOP menu -> Messaging Center -> Messages settings
Yes. When you edit e-mail content you can use "Dynamic info" field.
Dynamic info box will insert the information about your new customer from his e-mail form in your message.
How can I connect my cell phone to my website? top
Main left menu -> Messaging -> Setup wireless
Main TOP menu -> Messaging Center -> Setup wireless
- Click "Enable wireless service"
- Select your wireless provider *
- Enter your cell phone number
- Click 'Save" button
* If you can't find your wireless provider in our list please contact us and we will setup your connection for FREE.
What messages come to the "Received messages" page? top
Main left menu -> Messaging -> Received messages
Main TOP menu -> Messaging Center -> Received messages
"Received messages" list includes all messages, which were sent by the visitors who registered, made a purchase or fill in any of your dynamic forms on the website. You can read, print, sort, delete these massages.
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